I got my Gavin Acelle in May 2009 - I've put about 2000 miles on it since and it has been excellent. People ask me about it all the time and I only have good to say. 20 minutes out of the box I had it set up and started riding it. I completed a 300 mile - 3 day ride for the Make A Wish foundation in July and never had a problem.
My friend checked it out about a week after I got it and liked it so much he ordered one too. We both rode the Make A Wish ride on our matching Gavin's. Thanks for such a great value!